In Travel
Award-winning our previous franchise
Preferred Suppliers
Via Travel Leaders Network
Per Month — Everything Included
Email, website, booking, CRM, marketing
Agency Market Share by 2026
Phocuswright — up from 21% in 2022
If you’re an experienced travel advisor looking for a host travel agency in Canada, you already know what matters: technology that actually works, commissions that reflect your value, a supplier network with real buying power, and a support team that picks up the phone when you need them. You’ve probably also learned what doesn’t work — inflated fees, outdated platforms, cookie-cutter marketing, and support lines that put you on hold for an hour.
Phoenix Voyages is a TICO-registered host travel agency (#50028032) built specifically to solve those problems. We’re not a franchise. We’re not a mega-host with 5,000 agents and no idea who you are. We’re a modern, technology-first host agency founded by people who spent over a decade on the franchise side — and built something better.
Ready to Make a Move?
Whether you’re switching hosts or going independent for the first time, we make the transition seamless. Bring your clients, your book of business, and your expertise — we’ll handle the rest.
Apply Now at join.phoenixvoyages.ca
Want to talk first? Call 1-855-383-5771 — you’ll talk to actual humans.
764274 Ontario Inc. o/a Phoenix Voyages | TICO #50028032
Founded by Mireille & Alain Guertin — Over a Decade Running our previous franchise
Phoenix Voyages wasn’t started by investors or a corporate board. It was founded by Mireille and Alain Guertin, who owned and operated the award-winning our previous franchise franchise in Ottawa for over a decade. Their location was consistently one of the top-performing in the country. Mireille personally trained and supported over 125 travel advisors during that time — from brand-new agents who’d never made a booking to seasoned professionals looking for a better home. Alain built the operational and technology systems that kept it all running.
The pattern they saw was always the same: talented advisors hitting a ceiling because the system wasn’t built for them. Technology designed for head office reporting, not for helping agents close bookings faster. Commission structures with too many layers between the advisor and their earnings. Support that was a 1-800 number, a ticket queue, and a three-day wait. And — maybe worst of all — a culture that treated agents like revenue units instead of people.
So they built Phoenix Voyages to fix all of it. Every decision, from our booking platform to our fee structure to who we hire, starts with the same question: does this make the agent’s life better?
The philosophy is simple: give agents more money in their pocket, more time in their day, and a culture that actually feels good to be part of. We sell fun and dreams for a living — our agency should feel like it.
Signs It’s Time to Switch Host Agencies
If any of this sounds familiar, you’re not alone — these are the exact problems Phoenix Voyages was built to solve:
- Your technology is outdated. You’re juggling multiple logins, copying data between systems, and spending more time on admin than on clients. Your host’s “booking system” is a decade-old GDS interface with no CRM integration.
- Your fees keep climbing. Monthly charges, transaction fees, desk fees, technology fees, marketing fees — every line item eats into your commission before you see a dollar.
- Support is slow or nonexistent. You submit a ticket and wait days. You call a support line and get voicemail. When you have a client issue at 4 PM on a Friday, you’re on your own.
- Marketing means “here’s a template.” Your host emails you a generic flyer and calls it marketing support. There’s no lead generation, no automated campaigns, no social media strategy.
- You feel like a number. Management doesn’t know your name, your niche, or your goals. Agent calls are corporate presentations, not conversations.
- Your commission split doesn’t reflect your experience. You’ve been at this for years, you bring a book of business, and you’re still on the same split as someone who joined last month.
Switching is easier than you think. Your clients are yours. Your supplier relationships are yours. A host change is an infrastructure change — your business stays intact. We handle the transition paperwork, supplier re-registration, and technology onboarding so you can keep serving clients without missing a beat.
What Phoenix Voyages Gives Experienced Agents
A Booking Platform That Actually Works
Not a 1990s GDS terminal. Our booking platform integrates with world-class APIs and supplier booking engines — search, quote, and book cruises, resorts, tours, flights, and insurance from a single dashboard. It connects directly to the systems your suppliers use, so there’s no double-entry, no fax confirmations, and no copy-pasting between screens.
Travel Leaders Network — Real Buying Power
As a Phoenix Voyages advisor, you’re part of Travel Leaders Network — one of North America’s largest travel buying groups. That means:
- Access to 80+ preferred suppliers with negotiated rates you can’t get independently
- One of the biggest cruise incentive groups in the industry — bonus commissions, onboard credits, and group amenities
- FAM trip and educational travel opportunities through the consortium
- Exclusive promotions and limited-time offers from major suppliers
- The collective negotiating power of a national network behind every booking you make
60–80% Commission Splits — Transparent and Simple
Phoenix Voyages offers 60–80% commission splits. No tiers to climb. No hidden deductions. No nickel-and-diming with layered fees. Your commission is your commission — and at $28.95/month with no annual fee, more of it stays in your pocket. If you’re bringing a book of business, let’s talk about what that looks like.
Proprietary Technology — Included, Not Extra
Everything below is included in your $28.95/month — no add-on fees, no per-transaction charges:
| Tool | What It Does |
|---|---|
| Professional email | Your own @phoenixvoyages.ca address — credibility from day one |
| Agency website | Your profile on phoenixvoyages.ca with lead capture and referral tracking |
| Booking platform | Integrated with supplier APIs and booking engines — single dashboard for everything |
| CRM | Client management, communication history, booking tracking — all in one place |
| Leads Manager | AI-scored lead distribution from website inquiries — accept, pass, or defer with one click |
| Referral links | Unique URL (phoenixvoyages.ca/deals/?ref=YOURCODE) — share anywhere, leads route to you automatically |
| Automated marketing | AI-powered social media content and email campaigns — leads generated and nurtured for you |
| Cloud workspace | Document storage, shared calendar, team collaboration — your entire back office |
| Learning platform | LMS with supplier certifications, product knowledge, and advanced training modules |
For experienced agents: You won’t need the beginner training, but the technology alone is worth the switch. Agents who join Phoenix from other hosts consistently tell us the Leads Manager and automated marketing are the biggest surprises — most hosts don’t generate leads for their agents at all.
Support From People Who’ve Done Your Job
Our support team isn’t a call centre. It’s a small, dedicated team led by people who’ve spent decades in the travel industry — including our founders, who still work with advisors directly. Mireille has personally trained and mentored over 125 advisors throughout her career. When she picks up the phone, she’s not reading from a script — she’s been in your shoes and probably solved your exact problem a dozen times before.
- Operations: Booking support, supplier issues, trust accounting — real people, same day
- Sales support: Complex itineraries, group bookings, insurance, supplier negotiations
- Tech support: One-on-one help with every platform tool — no ticket queue
- Weekly advisor calls: Live sessions with the team, supplier presentations, open Q&A
A Culture That Feels Like Home
This might be the thing that surprises people the most. At Phoenix Voyages, culture isn’t an afterthought — it’s the whole point.
We sell fun and dreams for a living. Our agency should feel like it. That means a team that celebrates each other’s wins, shares tips on a Tuesday, hops on a call to help with a tricky booking, and genuinely enjoys being part of the same group. No egos, no silos, no corporate politics.
Whether you’re a veteran with 20 years of bookings or someone just getting started, you’re treated the same way: with respect, with enthusiasm, and with the understanding that we’re all here because we love this industry. Our advisors don’t just work alongside each other — they root for each other.
When agents feel supported, they thrive. And when they thrive, their clients get better service, better trips, and better experiences. That’s the cycle we’re building — and it starts with a culture that puts people first.
Phoenix Voyages vs. the Typical Host or Franchise
| Typical Host / Franchise | Phoenix Voyages | |
|---|---|---|
| Monthly fees | $200-$1,500+/month (desk + tech + marketing) | $28.95/month — everything included |
| Technology | Third-party GDS, separate CRM, no integration | Proprietary platform with supplier API integrations |
| Lead generation | “Here’s a template” — good luck | AI-powered campaigns, website leads, referral system |
| Supplier network | Varies — some limited, some consortium | Travel Leaders Network — 80+ suppliers, cruise incentives |
| Support | Ticket queue, 1-800 line, days to resolve | Dedicated team, direct phone access, same-day resolution |
| Non-compete | Common in franchises | None — your clients are always yours |
| Territory restrictions | Common in franchises | None — serve clients anywhere in Canada |
| Revenue minimums | Common | None — grow at your own pace |
| Leadership | Corporate management | Founded by agents with over a decade running our previous franchise |
How Switching Works — It’s Simpler Than You Think
Worried about the logistics? Here’s what the transition actually looks like:
| Step | What Happens | Who Does It |
|---|---|---|
| 1. Initial conversation | We learn about your business, your clients, and what you’re looking for — no pressure, just an honest discussion | You + our team |
| 2. Agreement & onboarding | Sign the ITA agreement, set up your email, website profile, and booking platform access | Our team handles setup |
| 3. Supplier re-registration | We register you with TLN and all preferred suppliers — your existing supplier relationships transfer | Our operations team |
| 4. Client migration | Your clients follow you — you notify them of the new booking channel, we provide templates and support | You (with our help) |
| 5. Business as usual | You’re live — better tech, better support, and more of your commission stays with you | You — we’re here when you need us |
Your clients are yours. This is non-negotiable at Phoenix Voyages. There’s no non-compete. If you ever decide to leave, your client relationships go with you. We earn your loyalty by being worth staying with — not by locking you in.
Let’s Have a Conversation
No pitch deck. No hard sell. Just an honest discussion about what you need and whether Phoenix Voyages is the right fit. Mireille and Alain talk to prospective advisors personally — because that’s how they run things.
Apply at join.phoenixvoyages.ca
Or call 1-855-383-5771 — talk to the people who built this.
Frequently Asked Questions — For Experienced Agents
Can I bring my existing book of business?
Absolutely — and we encourage it. Your clients are yours. When you switch to Phoenix Voyages, you notify your clients of the new booking channel, and we provide templates and support to make the transition smooth. Existing bookings in progress can typically be managed through your previous host until they travel, while new bookings go through Phoenix from day one.
Will my supplier relationships transfer?
Yes. We register you with Travel Leaders Network and all preferred suppliers as part of onboarding. If you have personal relationships with specific BDMs or supplier reps, those follow you — they’re your relationships. TLN’s buying power may actually give you access to better rates and incentive programs than your current host.
What’s the commission structure for experienced agents?
Phoenix Voyages offers 60–80% commission splits. Where you land in that range depends on your experience, your book of business, and your production. We recognize that experienced agents switching hosts are in a different position than brand-new advisors — call us and we’ll discuss your specific situation. The conversation is confidential and no-obligation.
How is Phoenix Voyages different from other host agencies in Canada?
Three things: the technology is proprietary and purpose-built (not a third-party GDS with a logo on it), the founders have over a decade of hands-on franchise experience running our previous franchise (they’ve done your job), and the support is direct — you talk to the people who built the company, not a call centre. The $28.95/month fee includes everything most hosts charge separately for.
Is Phoenix Voyages part of a consortium?
Yes — Travel Leaders Network, one of North America’s largest travel buying groups. That gives you access to 80+ preferred suppliers, one of the biggest cruise incentive programs in the industry, exclusive promotions, FAM trip opportunities, and the collective negotiating power of a national network. You get the benefits of a large consortium with the personalized support of a boutique host.
What if I’m leaving a franchise — is there a non-compete issue?
Non-compete clauses vary by franchise agreement, so check your contract. In most cases, non-competes in the travel industry are limited in scope and duration. Regardless of your previous arrangement, Phoenix Voyages has no non-compete — your clients are always yours, and you’re free to leave at any time. If you have questions about your specific situation, we’re happy to discuss confidentially.
I’m currently independent with my own TICO registration. Why would I need a host?
You might not — if you’re happy managing your own compliance, trust accounting, E&O insurance, supplier contracts, and technology stack. But many independent agents find that the administrative burden of maintaining their own registration takes time away from selling. Under Phoenix Voyages, all of that is handled for you — plus you get TLN buying power, proprietary technology, and lead generation that’s hard to replicate on your own. The math often works out in your favour even after our fees.
What does the $28.95/month actually include?
Everything: professional @phoenixvoyages.ca email, your website profile with lead capture, the booking platform with supplier integrations, CRM, Leads Manager with AI scoring, personalized referral links, automated social media and email marketing, cloud workspace (documents, calendar, collaboration), and the online learning platform. No add-on fees. No per-transaction charges. No tiered pricing.
Your Business Deserves a Better Host
You’ve put in the years. You know how to sell travel. Now get the technology, the support, and the commission structure that matches your experience. Phoenix Voyages was built by agents who spent over a decade wishing their host agency worked this way.
Apply Now at join.phoenixvoyages.ca
Or call 1-855-383-5771 — Mireille and Alain answer personally.
764274 Ontario Inc. o/a Phoenix Voyages | TICO #50028032 | 600 du Golf Rd., Hammond, ON K0A 2A0
Related resources: Host agency comparison Canada — every major host reviewed side by side. Phoenix Voyages vs TTAND • vs Trevello • vs Nexion • vs TravelOnly. Become a travel agent in Canada — the complete guide for new advisors. Franchise vs host agency — side-by-side comparison of the two models. How much do travel agents make? — realistic income guide. Travel agent training Canada — courses, certifications, and mentorship.